Privacy Policy
Next Getaway Co. (“Next Getaway,” “we,” “our,” or “us”), operated by NEXT ESCAPE LLC, a Texas limited liability company, respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile application, website, and related services (collectively, the “Services”).
By using Next Getaway Co., you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use Next Getaway Co.
Account Information
When you create an account, we may collect:
- Name
- Email address
- Login method, such as email, Google, or Apple
- Profile photo, if you choose to upload one
- Account preferences
Travel Profile Information
To help personalize your trip experience, we may collect information such as:
- Travel interests
- Preferred travel pace
- Budget preferences
- Food preferences
- Accommodation preferences
- Group type, such as solo, couple, family, or friends
- Activity level
- Nightlife preferences
- Wellness preferences
- Preferred itinerary style
- Seasonal travel preferences
Location Information
We may collect location-related information when you use location-based features, such as:
- City or destination you search for
- Selected trip location
- Approximate location, if you allow location access
- Map and route-related information
You can control location permissions through your device settings.
Trip and Itinerary Information
When you create or manage a trip, we may collect:
- Destination
- Travel dates
- Saved places
- Selected attractions
- Itinerary details
- Hotel or airport location entered by you
- Notes or preferences you add to a trip
App Usage and Device Information
We may collect technical and usage information, such as:
- App interactions
- Pages or screens viewed
- Features used
- Error logs
- Device type
- Operating system
- App version
- Browser type, if using the web version
- General performance data
This helps us improve app quality, fix bugs, and understand how users interact with the app.
Purchase, Subscription, and Payment Information
If you purchase a subscription, itinerary, or other paid feature, we and our service providers may collect:
- Purchase history (products purchased, purchase dates, and prices)
- Subscription status, plan type, renewal, trial, and cancellation information
- Transaction identifiers and receipts
- A pseudonymous user or app instance identifier used to link purchases to your account
Payments made through the Apple App Store or Google Play are processed by Apple or Google, and payments made on our website are processed by our payment processor (such as Stripe or Paddle). We do not receive or store full payment card numbers. We use RevenueCat, a subscription management service, to process purchase and subscription information on our behalf so that your access to paid features works reliably across devices and platforms.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide app features and trip planning services
- Generate personalized itineraries
- Recommend destinations, attractions, routes, and travel experiences
- Process purchases and manage subscriptions, entitlements, renewals, and refunds
- Save your profile, preferences, and trip history
- Improve app performance and user experience
- Provide customer support
- Send important account, security, or service-related messages
- Detect, prevent, and fix technical issues
- Maintain safety and prevent misuse of the app
- Comply with legal obligations
If we use AI or machine learning features to generate travel recommendations, your preferences and trip inputs may be used to personalize the output.
Legal Bases for Processing (EEA and UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:
- Performance of a contract — to provide the Services, manage your account, and fulfill purchases and subscriptions
- Legitimate interests — to improve and secure the Services, prevent fraud and misuse, and communicate service updates, where these interests are not overridden by your rights
- Consent — for optional features such as precise location access and marketing communications; you may withdraw consent at any time
- Legal obligation — to comply with applicable laws, including tax and accounting requirements
3. AI-Generated Travel Recommendations
Next Getaway Co. may use artificial intelligence and machine learning tools to help generate itineraries, travel suggestions, destination summaries, checklists, and recommendations.
AI-generated content may not always be perfect, complete, or up to date. You should verify important travel details such as opening hours, safety conditions, visa requirements, ticket availability, pricing, weather, and transportation before making travel decisions.
We do not use your personal information to make decisions that have legal or similarly significant effects on you.
4. Sponsored Content and Host Listings
Experience providers, event organizers, and other businesses (“Hosts”) may pay to advertise or promote their offerings within the Services. Sponsored or promoted content is labeled where required by law.
We do not sell your personal information to Hosts, and we do not currently use third-party behavioral advertising networks that track you across other apps or websites. If you choose to interact with a Host’s offering, any booking or transaction you complete directly with that Host is governed by the Host’s own terms and privacy practices.
5. How We Share Information
We do not sell your personal information.
We may share limited information with trusted third parties that help us operate the app, including:
- Cloud hosting providers
- Authentication providers, such as Google or Apple
- Database and storage providers
- Map, places, and routing providers
- AI service providers
- Payment processors and subscription management providers (including RevenueCat)
- Analytics and crash reporting tools
- Customer support or communication tools
These providers may only access information needed to perform services for us, and are bound by contractual obligations, including data processing agreements where required by law.
We may also share information if required to:
- Comply with law or legal process
- Protect our rights, users, or the public
- Investigate fraud, abuse, or security issues
- Complete a business transaction, such as a merger, acquisition, or asset transfer
6. Third-Party Services
Next Getaway Co. may use third-party services such as Google Maps, Google Places, Google Routes, Apple Sign-In, Google Sign-In, Supabase, Anthropic, Google, Hugging Face, or other AI providers, RevenueCat, payment processors (such as Apple, Google, Stripe, or Paddle), and analytics tools.
These third-party services may collect and process information according to their own privacy policies. We encourage you to review their privacy practices.
Affiliate and Travel Partner Links. The Services may contain links to third-party travel partners and booking sites, such as Expedia and other providers of flights, hotels, tours, and travel products. If you click these links, you will be taken to the partner’s site, and any information you provide there is collected and processed under that partner’s own privacy policy — we do not control their practices. Affiliate links may include tracking parameters, and partners or their networks may use cookies or similar technologies to attribute bookings made through our links, which may result in us earning a commission. We do not receive your payment details or full booking details from these partners; at most we may receive aggregate or transaction-level referral information (such as confirmation that a commissionable booking occurred).
App marketplaces also require privacy disclosures. Apple asks developers to disclose data collected from apps, and Google Play requires apps to post a privacy policy that explains how user data is accessed, collected, used, and shared.
7. Cookies and Similar Technologies (Website)
Our website may use cookies and similar technologies that are necessary for the site to function (such as keeping you signed in and processing checkout) and, with your consent where required, analytics cookies that help us understand how the site is used. You can manage cookies through your browser settings and, where shown, our cookie consent banner. Disabling certain cookies may affect site functionality.
We also use Google AdSense to show advertising on parts of our website. Google and its partners may use advertising cookies (including the DoubleClick cookie) to serve ads based on your visits to this and other websites. You can opt out of personalized advertising in Google’s Ads Settings or at www.aboutads.info/choices. Ads on our site are labeled, and sponsored affiliate placements are described in Section 4.
8. Data Retention
We keep your information only for as long as reasonably necessary to:
- Provide the app and related services
- Maintain your account
- Save your trips and preferences
- Process and document purchases and subscriptions
- Comply with legal obligations, including tax and accounting requirements
- Resolve disputes
- Enforce our agreements
- Improve security and prevent fraud
Purchase and transaction records may be retained for longer periods where required by tax, accounting, or consumer protection laws. You may request deletion of your account or personal information by contacting us at the email listed below.
9. Your Choices and Rights
Depending on where you live, you may have rights to:
- Access the personal information we have about you
- Correct inaccurate information
- Delete your account or personal information
- Withdraw consent for certain data uses
- Opt out of certain communications
- Request a copy of your information in a portable format
- Limit or object to certain types of data processing
EEA and UK Users. In addition to the above, you have the right to lodge a complaint with your local data protection supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO); in the EEA, you can find your authority through the European Data Protection Board. We will respond to verified requests within the timeframes required by the GDPR and UK GDPR.
California Users. California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and correct personal information, and the right to opt out of the sale or sharing of personal information. We do not sell or share your personal information as those terms are defined under California law, and we do not use or disclose sensitive personal information for purposes requiring a right to limit. We will not discriminate against you for exercising your privacy rights.
You can also manage some privacy choices directly in your device settings, such as location access, notification permissions, camera access, and photo library access.
To make a privacy request, contact us at: [email protected] or [email protected]
10. Location Permissions
Some features of Next Getaway Co. may work better with location access, such as finding nearby attractions, suggesting routes, or personalizing local recommendations.
You may deny or disable location access at any time through your device settings. If location access is disabled, some features may not work as intended.
11. Photos and Profile Images
If you upload a profile photo, we may store and display it within your account. You may delete or replace your profile image at any time through the app, if this feature is available.
We do not access your photos unless you choose to upload an image or grant permission through your device.
12. Security
We use reasonable technical and organizational safeguards to protect your information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
13. Children’s Privacy
Next Getaway Co. is not intended for children under the age of 13 (or the age of digital consent in your country, if higher). We do not knowingly collect personal information from children under these ages.
If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us at [email protected] or [email protected].
14. Marketing Communications
We may send you service-related emails, such as account verification, password reset, security alerts, trip updates, or important app notices.
If we send promotional emails, you may opt out by using the unsubscribe link or contacting us. Even if you opt out of marketing emails, we may still send important non-marketing messages related to your account or app usage.
15. International Users and Data Transfers
Next Getaway Co. is operated from the United States. If you access the Services from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate, and the privacy laws of those countries may differ from those in your country.
Where we transfer personal data from the EEA, the UK, or Switzerland to countries that have not received an adequacy decision, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (and the UK Addendum or International Data Transfer Agreement, as applicable), or the service provider’s certification under an approved framework such as the EU-U.S. Data Privacy Framework.
16. Account Deletion
You can delete your account and personal information directly in the app (Profile → Edit Profile → Delete my profile), or request deletion by contacting us at: [email protected] or [email protected]
After receiving your request, we will take reasonable steps to delete or de-identify your information, unless we are required to keep certain data for legal, security, fraud prevention, or business record purposes.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the app, by email, or by updating the “Last Updated” date above, and where required by law we will seek your consent.
Your continued use of Next Getaway Co. after changes are posted means you accept the updated Privacy Policy.
18. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
NEXT ESCAPE LLC d/b/a Next Getaway Co.
Privacy requests: [email protected] or [email protected]
General inquiries: [email protected]
Website: www.nextgetaway.ai
Mailing address: 1968 Sweetwater Ln, Allen, Texas 75013